Returns & Exchanges
At Angel's Sword Guild Shop, we want you to be completely satisfied with your legendary gear. If your order doesn't meet your expectations, we offer a 30-day return policy for items in original, unused condition.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Carefully pack your items in their original packaging, ensuring all protective wraps and accessories are included to prevent damage during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Processing and Refund
Once our guild inspectors verify the condition of the returned goods, your refund will be processed back to your original payment method within 5-7 business days.